COURSE OVERVIEW

ITIL® Orientation

Duration: 7:39 hours online training

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives

Chapter 00 – Course Introduction
Chapter 01 – Introduction to ITIL Practitioner
Chapter 02 – ITSM and Continual Improvement
Chapter 03 – Principles and Themes
Chapter 04 – Organizational Change Management
Chapter 05 – Effective Communication to enable CSI
Chapter 06 – Use Metrics & Measurement
Chapter 07 – CSI Approach
Chapter 08 – Integrating CSI with ITIL & Beyond

NOTE:

There are no labs associated with this course.

COMPLETION CERTIFICATE

In order to receive the completion certificate, learners must have completed reviewing all the modules and have successfully passed the training mockup exam.

ITIL® EXAM VOUCHER

All ITIL training courses require the purchase of an official exam voucher that will be provided to only after completely finishing the modules and having passed the training exams.
Please reach out to info@agiletrainingchampions.com after completing the assigned modules fully and passsed the internal exams.
Requests will be reviewed and exam vouchers provided only for those that have successfuly completed the requirements.

AXELOS CERTIFICATION REQUIREMENTS

Please review the Axelos website for eligibility, certification, and exam requirements.

ITIL® Practitioner

Name: ITIL® Practitioner
Brand: Agile Training Champions

$1,399.99

$700.00

Quantity

All course contents are carefully created and presented by experienced professionals. These courses

Are Self-Paced Learning modules

Comprises of Computer-Based Training

Includes 360-day Access from the day access is granted to you
We guarantee the quality of our on-demand courses.

Any on-demand course purchased is eligible for 100% refund, as long as access to the course is not granted.

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After 48 hours of granting access to the course, there will be no refund.
Sales Tax

The purchaser is responsible for any sales tax obligation imposed by tax authorities in the purchaser's country.

We do not collect and pay sales tax on behalf of the purchaser.

Certification

The courses are designed to prepare enduser for their certification exam.

Each individual is responsible for meeting their eligiblity to sit for the exam and successfully pass the exam.

Terms of Use

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Specifically, endusers can not

share or distribute user names or passwords

modify, record, screen capture or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any video content contained on this web site

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or "mirror" the materials on any other server

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ITIL® Practitioner

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