Duration: 2:30 hours online training
This training course is an effective way to introduce an Executive management team to the concepts, relationships and benefits of an IT Service Management program using well accepted IT frameworks, methods and standards.
Course 01 – Course Introduction
Course 02 – ITIL’s Lifecycle Approach to IT Service Management
There are no labs associated with this course.
In order to receive the completion certificate, learners must have completed reviewing all the modules and have successfully passed the training mockup exam.
ITIL® EXAM VOUCHER
All ITIL training courses require the purchase of an official exam voucher that will be provided to only after completely finishing the modules and having passed the training exams.
Please reach out to firstname.lastname@example.org after completing the assigned modules fully and passed the internal exams.
Requests will be reviewed and exam vouchers provided only for those that have successfully completed the requirements.
AXELOS CERTIFICATION REQUIREMENTS
- Please review the Axelos website for eligibility, certification, and exam requirements.
- There is no exam for ITIL® Orientation Exam.
All course contents are carefully created and presented by experienced professionals. These courses
- Are Self-Paced Learning modules
- Comprises of Computer-Based Training
- Includes 360-day Access from the day access is granted to you