COURSE OVERVIEW

 

Customer Service Skills

Duration: 1:16 hours online training

This course teaches students about understanding customer service, focusing on the customer, customer service and the telephone, handling complaints, and enduring stress.

  • Course 01 - Understanding Customer Service
  • Course 02 - Focusing on the Customer
  • Course 03 - Customer Service and the Telephone
  • Course 04 - Handling Complaints
  • Course 05 - Enduring Stress


COMPLETION CERTIFICATE

In order to receive the completion certificate, learners must have completed reviewing all the modules and have successfully passed the training mockup exam.

 

Customer Service Skills

$199.99 Regular Price
$100.00Sale Price
  • All course contents are carefully created and presented by experienced professionals. These courses

    • Are Self-Paced Learning modules
    • Comprises of Computer-Based Training
    • Includes 360-day Access from the day access is granted to you
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