COURSE OVERVIEW

 

Customer Service Basics

Duration: 1:16 hours online training

This course teaches students about understanding customer service, focusing on the customer, customer service and the telephone, handling complaints, and enduring stress.

  • Course 01 - Understanding Customer Service
  • Course 02 - Focusing on the Customer
  • Course 03 - Customer Service and the Telephone
  • Course 04 - Handling Complaints
  • Course 05 - Enduring Stress


COMPLETION CERTIFICATE

In order to receive the completion certificate, learners must have completed reviewing all the modules and have successfully passed the training mockup exam.

 

Customer Service Basics

SKU: ~1 hour
$199.99 Regular Price
$29.00Sale Price
  • All course contents are carefully created and presented by experienced professionals. These courses

    • Are Self-Paced Learning modules
    • Comprises of Computer-Based Training
    • Includes 360-day Access from the day access is granted to you
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