TRAINING SERIES OVERVIEW
Duration: ~4 hours online training
The Human Resources (HR) business unit is responsible for much more than running payroll, answering questions on benefits, and managing employee conflicts. This training series assembles ten short webinars providing provide some advanced HR skills. This is also a good course for those in the people management and project management roles to understand their responsibilities to the team.
- Soft Skill: Assertiveness and Self-Confidence
- Soft Skill: Coaching and Mentoring
- Soft Skill: Creating a Great Webinar
- Soft Skill: Employee Motivation
- Soft Skill: Knowledge Management
- Soft Skill: Negotiation Skills
- Soft Skill: Safety in the Workplace
- Soft Skill: Universal Safety
- Soft Skill: Workplace Diversity
- Soft Skill: Workplace Harassment
1. Assertiveness and Self-Confidence
This seminar will explore what self-confidence means. It will give the tools to look, feel, and sound the part, so that you can set and reach their goals. You will learn about how to give powerful presentations and be able handle difficult behavior.
2. Coaching and Mentoring
This seminar will introduce you to coaching and mentoring, including defining coaching and mentoring, setting goals, understanding the realities, developing options, wrapping it all up, the importance of trust, providing feedback, overcoming roadblocks, reaching the end, and how mentoring differs from coaching.
3. Creating a Great Webinar
This seminar will give you the tools to creating a great webinar. It will go over things like what a webinar can do, successful webinar criteria, finding the right format, marketing and social media, leading up to your webinar, presentation tips, interacting with your audience, and mistakes to avoid.
4. Employee Motivation
This workshop will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.
5. Knowledge Management
This workshop will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
6. Negotiation Skills
This workshop will give you a sense of understanding your opponent and have the confidence to not settle for less than they feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
7. Safety in the Workplace
This course will be instrumental in reviewing common hazards, safety techniques and after completion, participants will have the tools to help them create a Safety policy for your work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.
8. Universal Safety
With this workshop, you will discover how safety affects employee engagement and the bottom line. Safety may seem like a boring topic, but an unsafe work environment cannot be ignored.
9. Workplace Diversity
This course will help you understand what diversity is, and how they can create a more diverse environment. You will learn how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.
10. Workplace Harassment
This course will give you the tools to recognize harassment when it occurs. It will help you understand your rights and responsibilities, as well as to create a safe environment for all. Through this workshop, you will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.
In order to receive the completion certificate, learners must have completed reviewing all the modules and have successfully passed the training mockup exam.
Advanced Human Resources (HR) Skills PowerPack
All course contents are carefully created and presented by experienced professionals. These courses
- Are Self-Paced Learning modules
- Comprises of Computer-Based Training
- Includes 360-day Access from the day access is granted to you